Privacy Policy

Who we are

DateShip is operated by RM RF Labs F.Z.E, Office C1, 1F, SF7931, Ajman Free Zone, Ajman, United Arab Emirates. Contact: [email protected].

The app is distributed on the App Store and Google Play by Bogdan Voronkov, founder of RM RF Labs F.Z.E, on the company's behalf.

Information we collect and why

You provide your email, display name, optional gender, sign-in information, photos and memory captions. We also process your pair connection, date progress, feature-use events, pseudonymous analytics identifiers, IP addresses and technical identifiers needed for sign-in and notifications.

We use this information to operate your account, connect your pair, provide dates and a shared album, send account-related emails and partner notifications, protect the service and improve its features. Account emails are not marketing messages. We do not use advertising or cross-app tracking.

Who receives information

Your shared photos, captions and pair progress are available to your partner in the app, not through public profiles. Optional gender is not shown to your partner. Authorized service personnel may access information where needed to operate, secure or support DateShip.

We use hosting, email-delivery, notification, sign-in and analytics providers. They receive information needed for their service. We require providers processing data on our behalf to protect it in accordance with this policy and applicable law. Information may also be disclosed when required by law. See service provider categories.

Permissions and analytics

With your permission, the camera and photo library let you take, select or save date photos and scan pairing codes. Notifications tell you about your partner’s activity. You can manage these permissions in your device settings. Sign-in and interface preferences are stored on your device.

Product analytics uses feature-use events and a pseudonymous identifier to improve DateShip. We do not include names, email addresses, gender, photos, captions or shared album content in these events, and do not record sessions. The current version does not request device location or send recommendation requests to AI providers.

Storage and international transfers

Our main application data is stored in Germany and product analytics in the EU. Email and other service providers may process information internationally, including in the United States. Where required, transfers must be covered by an applicable adequacy decision or appropriate safeguards, such as Standard Contractual Clauses. Contact us for details or a copy of applicable safeguards.

Account and pair data is kept until you delete your account or end the pair; inactivity alone does not trigger deletion. IP access logs used to prevent abuse are kept for no more than 14 days. Other local operational logs typically rotate within one to two weeks and do not contain names, emails, credentials or content.

Analytics is retained under the analytics provider’s applicable retention rules and is included in account-deletion requests. The current one-year reporting window does not guarantee physical deletion after one year.

Deleting your account and shared data

Open Profile → Delete Account and confirm. This removes your account and ends your pair. Leaving a pair or deleting either account permanently removes the shared album, photos, memories and pair progress for both partners; it does not delete the other partner’s account. Data is removed from the active service immediately. Deleted data may remain in up to seven rotating daily backups until those copies are replaced. Analytics deletion is requested separately from the provider.

Without access to the app, request account deletion at [email protected]. Include your account email; we may verify ownership before processing the request. You do not need to reinstall the app. Never send passwords or sign-in codes.

Planned features: city selection and AI recommendations

These features are not currently enabled. We plan to request optional location access to suggest your city in date filters, without background tracking and with manual city selection as an alternative. The location precision, processing and retention details will be explained before launch.

To recommend a place, we plan to share the city, budget, preferences and text you enter with third-party AI and search providers. We will explain the data and recipients and obtain your explicit permission before sending personal information. Location permission alone is not permission for AI sharing. Other app features will remain available without AI recommendations.

Our planned provider agreements will prohibit training models on recommendation content. We will confirm provider-specific retention and transfer safeguards before activation. Do not enter sensitive information or another person’s private details.

Your rights and choices

Where applicable data-protection law requires a legal basis, we process information to provide the service, protect it under our legitimate interests, and with consent where required for optional processing. You may request access, correction, deletion, a copy of your data, restriction of processing, or object to processing where these rights apply. You may withdraw consent without affecting earlier lawful processing. Contact [email protected] for these requests; device permissions can also be revoked in settings. You may complain to your local data-protection authority.

DateShip is intended for people aged 16 and over. We will update this policy when our practices change and provide additional notice or request consent when required.